Last updated: July 20, 2026
This Privacy Policy explains how parrotic.ai ("we", "us", or "our") collects, uses, and protects information when you use our website and chatbot platform (the "Service").
We collect information you provide directly, such as your name, email address, and website domain when you create an account or project. We also collect content you upload for chatbot training (documents, URLs, and text), and conversation data generated when visitors interact with your chatbot.
We use collected information to operate and improve the Service, train and run your chatbot, provide customer support, send important account or service updates, and maintain the security of our platform.
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our Service is used. You can control cookies through your browser settings.
We do not sell your personal information. We may share data with service providers who help us operate the Service (such as hosting and infrastructure providers), or when required by law.
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain account and chatbot data for as long as your account is active, or as needed to provide the Service. You may request deletion of your data at any time.
Depending on your location, you may have the right to access, correct, export, or delete your personal information. Contact us to exercise these rights.
The Service is not directed at children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date.
If you have questions about this Privacy Policy, contact us at privacy@parrotic.ai.